Shipping & Delivery

Shipping and Delivery

Welcome to the Shipping and Delivery information page for Electrogarden.in. We aim to provide you with the best delivery experience, ensuring that your electronic products reach you safely and on time. Here’s everything you need to know about our shipping process.

Shipping Partners

We have partnered with Shiprocket and Porter to ensure fast and reliable delivery of your orders. These trusted courier services help us provide you with a seamless shipping experience.

Shipping Charges

• Standard Shipping: We offer standard shipping across India. The shipping charges vary based on the weight of the product and the delivery location. Exact charges will be calculated at checkout.
• Free Shipping: Orders above ₹1000 amount qualify for free standard shipping. (You may specify the exact amount for free shipping eligibility.)

Delivery Time

• Standard Delivery: 5-7 business days from the date of dispatch.
• Express Delivery: 1-3 business days from the date of dispatch (available at an additional cost).

Order Processing Time

• Orders are processed within 24-48 hours of receiving the order. Processing time may vary during peak seasons or promotional events.

Shipment Tracking

Once your order has been dispatched, you will receive a shipment confirmation email with a tracking number. You can track your order using the tracking link provided in the email or directly on our website under the “Track Order” section.

Delivery Locations

We deliver to most locations across India. However, there may be certain remote areas where delivery might take longer. If you have any concerns about delivery to your location, please contact our customer support team.

Handling and Packaging

All products are carefully packaged to ensure they reach you in perfect condition. In case you receive a damaged or tampered package, please do not accept the delivery and contact our customer support immediately.

International Shipping

Currently, we do not offer international shipping. We are working on expanding our services and will keep you updated.

Delivery Issues

• Missed Delivery: If you miss a delivery attempt, our courier partners will make a maximum of two additional attempts. After that, the order will be returned to our warehouse.
• Incorrect Address: Please ensure that you provide the correct delivery address. If the address provided is incorrect or incomplete, the order might be delayed or returned.

Contact Us

For any queries related to shipping and delivery, please contact our customer support team at:

• Email: rahul@electrogarden.in
• Support Hours: Monday to Friday, 10 AM to 6 PM

Thank you for choosing Electrogarden.in. We look forward to serving you with the best products and services.